An answering service for electricians that takes the panel-out call while you are on a ladder

01 The calls an electrical shop loses

• You are in a crawl space pulling wire with both hands. Two calls ring out. One was a service upgrade worth real money.
• A storm knocks half a neighborhood sideways and the phone rings all evening — after your hours. Every missed ring is a job somebody else gets.
• A general contractor calls to line up a sub for next month, hits voicemail, and calls the next name on the bid list.

Voicemail does not sort a tripped breaker from a burning smell, and it does not book anything. A receptionist that answers and asks the right three questions does.

02 Exactly what callers hear

Every call, day or night, opens with this sentence — only the business name changes, and nothing can be inserted ahead of it:

“Hi, you've reached [Business Name]. I'm an AI assistant, and this call may be recorded. If this is a life-threatening emergency, hang up and dial 911. How can I help?”

If a caller then describes danger — sparks, a burning smell, smoke from an outlet or panel, anyone hurt — the receptionist says “If this is a life-threatening emergency, hang up and dial 911.” again, first, before anything else. Then it asks whether the caller is safe, takes the message, and sends your emergency contact the transcript. A dead circuit with no danger follows the emergency rules you set instead: book it, call you, or hold it for morning.

03 What it does with an electrical call

• Asks what a dispatcher would ask: address, what stopped working, any smell or sound, how soon they need someone
• On the Always-On plans, books the job into Google Calendar, Jobber or Housecall Pro — your real schedule, not a message pad; the $99 After-Hours plan takes the message and captures the lead instead
• Warm-transfers to your mobile during your hours, when your mobile is not the business line we answer; after hours it captures the job instead of losing it
• Texts the caller one booking confirmation — informational only, no offers, STOP honored at once
• Quotes only prices you have published; it never prices a panel change on the phone
• Never gives electrical advice — no troubleshooting over the phone, no “try flipping the breaker”

04 What it costs

Flat monthly, no contract, cancel in writing any time: $99 a month for after-hours and overflow only (it takes the message and captures the lead — calendar booking comes with the Always-On plans), $179 for every call around the clock, or $249 with your Google Business Profile kept up alongside the phone. Minutes and the full tier details are on the pricing section.

05 Straight answers

Will callers know it is an AI?

Yes — the first sentence of every call says so, and that cannot be turned off. Several states require the disclosure; we would say it anyway.

What happens when a caller reports sparks or a burning smell?

The receptionist repeats “If this is a life-threatening emergency, hang up and dial 911.” before anything else, asks whether the caller is safe, then takes the message and sends your emergency contact the transcript. It is a receptionist, not an emergency service, and it says so.

Does it transfer callers to me?

During your hours, yes — a warm transfer to your mobile, when your mobile is not the business line we answer. After hours it takes the message and captures the lead, so nothing is lost — calendar booking happens during your business hours, on the Always-On plans.

What does an electrician answering service cost here?

$99 a month for after-hours only, $179 for 24/7, $249 bundled with Google Business Profile management. No per-call fees; minutes past the plan are $0.30 each.